Remove a domain from a site

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Removing a domain stops the site answering on it. The site itself keeps running, and so does its free address under apps.veldhost.eu. Both removals ask you to type the domain to confirm.

You need to be allowed to change the site's settings: an owner, admin or developer on the account, or a collaborator on the site.

Remove an extra domain

  1. Open Sites → your site → Domains.
  2. Open the ⋯ menu on the extra domain's row and choose Remove domain.
  3. Type the domain where the dialog asks, then press Remove the domain.

The dialog says what happens to the domain's DNS zone:

  • "…the DNS zone we created for it is deleted." Adding the domain created its zone here, so the zone goes with it, unless the domain has email here or another site answers on it: then the zone stays. If the zone cannot be deleted, nothing is changed and the page says why.
  • "Its DNS zone stays as it is." The zone was already there before, so we leave it alone.

A domain that was live shows removing in its row until it is off the server.

Disconnect the main domain

A site with extra domains cannot lose its main domain: the extras redirect to it, or stand beside it. Remove the extra domains first, or make one of them the main domain (Add another domain to a site).

  1. Open Sites → your site → Domains.
  2. Open the ⋯ menu on the main domain's row. The last item is Disconnect domain or Unlink domain; which one depends on how the domain came to the site (below).
  3. Type the domain where the dialog asks and confirm.

Caution: Disconnect domain deletes the domain's whole DNS zone here, every record in it, and it can't be undone. If the domain has email or other services elsewhere, export the zone first, or move those records to another DNS provider before you disconnect.

  • Disconnect domain (confirm with Disconnect and delete the zone) is for a domain we put live. We take it off the server and delete its DNS zone, as long as the zone belongs to your account. If the zone cannot be deleted, nothing is changed and the page says why.
  • Unlink domain (confirm with Unlink the domain) is for a domain that was already being served before we managed it. The portal stops linking it to the site, and its DNS and certificate stay exactly as they are, so nothing goes offline.

Either way, email on that domain stops with it. Its mailboxes are archived: they no longer receive or send mail, and the mail in them is kept for 90 days. Connect the domain again, turn email on and create the same address before then to get it back. The confirmation message says which mailboxes were archived.

After disconnecting, the site answers on its apps.veldhost.eu address until you connect a domain again.

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