Register a domain

Last verified

veldhost is not a domain shop. There is no domain search or checkout in the portal. You have two ways to put a name on your site:

  • Bring a domain you already own (the normal way). Buy it at any registrar you like, keep it there in your own name, and point it at us. Connect your own domain shows how.
  • Ask us to register one for you. If you would rather not deal with a registrar, we register the name for you, in your name, and look after its renewals.

You do not need a domain to start: every site is reachable on a free veldhost address from the moment it is built.

Ask us to register a name

  1. Choose the name and the extension you want (for example .eu or .com). You can check a name is free at any registrar's search page. An AI assistant's search_domains answers that registration is not offered self-serve, and points you to bringing your own domain or emailing support.
  2. Ask us, any of these ways:
    • Contact us with the name.
    • On a site that has no domain yet, open Sites → your site → Domains and use ask us to register one ›. It opens an email to support with the subject filled in.
    • When you create a site, tick Register the domain under Also and type the name in Domain. The box only notes your wish with the order; it does not register anything, so contact us as well.
  3. We tell you the price, the renewal price and the renewal date before you pay, and which registry the extension belongs to.
  4. We ask for the owner's details. The registry needs the real owner, so these are yours (or your organisation's), not ours. See Verify the domain owner's details.

From our Terms (section 6), when we register a domain for you:

  • "you are the registrant. The domain is registered in your name, with your contact details, and you are the owner of record. We act as the administrative, technical and billing contact and look after renewals."
  • "We show the price, the renewal price and the renewal date before you pay. A registration cannot be undone once the registry has committed it, so it is not refundable (see section 5)."

Note: Your details go to our registrar, Openprovider (Hosting Concepts B.V., the Netherlands), and on to the registry for the extension. The registries for generic extensions such as .com, .net and .org are outside the EEA. If you want your data to stay inside the EEA, choose an EU extension or register the name yourself. The Terms (section 7) explain this in full.

After it is registered

The domain appears under Domains and is counted under Registered here. A name we register for you starts on veldhost DNS, so its records are editable straight away, with Auto-renew on and the transfer lock set (where the extension has one). Its page shows the expiry date, the renewal price, the nameservers and the DNSSEC state.

From there:

Stuck? Contact support — replies within one business day.