Extra file storage

Last verified

File Storage gives a site extra EU-hosted space for large files, media and backups. It appears as a storage/ folder you reach over SFTP, separate from your web files.

Sizes and prices

Add-on Price
File storage — 1 TB €5.49 per month
File storage — 5 TB €18.49 per month
File storage — 10 TB €34.99 per month
File storage — 20 TB €68.99 per month

Each site can have one. The charge is added to your subscription and stops when you remove it.

Before you start

  • The site must be live.
  • You need the owner or billing role to add or remove it, as it changes the bill. Turning on SSH & SFTP needs the owner, administrator or developer role. See team roles.
  • SSH & SFTP must be on, because that is how you reach the storage. On the same Configure tab, turn it on with Keep it on for set to No time limit — until I turn it off, so the storage stays reachable (SSH, SFTP and database access).

The File Storage band only appears on sites that support it. If you don't see it, contact us.

Add File Storage

  1. Open Sites → your site → Configure → File Storage.
  2. Pick a Size.
  3. Press Add File Storage.

The page confirms the price and says your storage/ folder will appear shortly. If we can't reach our payment provider at that moment, nothing is switched on and nothing is charged; try again a few minutes later.

Use it

Once it is live, the band shows the size and an example command. Upload into the storage/ folder with any SFTP or SCP client, using the host, port and user from the SSH & SFTP band:

scp -P PORT ./movie.mp4 USER@HOST:storage/

Remove File Storage

Caution: Removing File Storage deletes every file on it. Download what you want to keep first.

  1. On the File Storage band, press Remove File Storage.
  2. Confirm with Remove File Storage.

The storage is removed and its charge stops. The band has no way to change size; to move to another size without losing your files, contact us instead of removing it.

Stuck? Contact support — replies within one business day.