A domain we registered for you is yours, and you can take it to another registrar at any time. In the portal you unlock it and get its transfer code (also called the EPP or auth code); your new registrar uses the code to move it.
From our Terms (section 6): "You may take the domain elsewhere at any time. On request we provide the authorisation/EPP code and remove any registrar transfer lock we control, normally within five business days, with no transfer-away fee beyond any unavoidable registry or registrar pass-through cost."
Before you start
- Only the account Owner can do this. The transfer code is enough to move the domain away, so no other role sees it. Other members see "Only the account owner can transfer this domain away or lock it again." See roles and permissions.
- A transfer moves who the domain is registered with. Your DNS is a separate choice: if you also want to move it to another provider, see Change a domain's nameservers, which covers turning DNSSEC off first.
- Registries refuse a transfer for a while after a domain was registered, transferred or changed owner (60 days for many extensions). We can't lift those holds.
Get the transfer code
- Open Domains → your domain.
- In Danger zone, press Transfer away….
Caution: anyone with the transfer code can move your domain away. Give it only to your new registrar.
- Confirm with Unlock and show the code.
- The page shows the code under Transfer code (EPP / auth code) — give this to your new registrar:, with a copy button. Transfer lock under Registration settings now says Unlocked.
- Start the transfer at your new registrar and give it the code. Your new registrar takes it from there.
The domain stays live during the transfer. Unlocking is recorded in your account's audit log, without the code.
Note: The code is shown once. If you lose it before using it, press Lock again, then Transfer away… again to see it.
Some extensions, such as .eu, have no transfer lock: there, Transfer lock says Not used, and Transfer away… just shows the code.
Changed your mind?
Under Registration settings, press Lock again on the Transfer lock row. The domain is locked against transfers again.
After the move
Once the domain has left us, renewals are your new registrar's: we do not charge renewals for a domain the registry no longer shows with us.