# What veldhost is (and isn't)

> Managed hosting run in the EU: sites, domains and DNS, email and data, in one control panel. What it covers, where it runs, and its limits.

Source: https://veldhost.eu/docs/what-is-veldhost

Last verified: 2026-11-12

veldhost is managed hosting in the EU. We run the servers, the software your site needs, its backups and its security updates. You manage your sites, domains, email and data in one control panel, **Manage**.

## What you can run here

- **Websites and apps.** WordPress, PHP sites, Node.js apps, static sites, and [one-click apps](https://veldhost.eu/docs/one-click-apps) such as WooCommerce or Nextcloud. Each site runs in a container of its own, with deploys from Git, nightly backups and TLS certificates handled for you. Start with [Create your first site](https://veldhost.eu/docs/create-your-first-site).
- **Domains and DNS.** Point a domain you own at us, or ask us to register one in your name. DNS runs on our own EU nameservers, with DNSSEC. See [Domains](https://veldhost.eu/docs/domains) and [DNS](https://veldhost.eu/docs/dns).
- **Email on your own domain.** Mailboxes on our own EU mail servers, with spam filtering, with a site or on its own. See [Email](https://veldhost.eu/docs/email).
- **Data.** Your site databases, a warehouse, jobs and pipelines that build tables from your data, and dashboards. See [Data platform](https://veldhost.eu/docs/data-platform).
- **AI agents.** Connect Claude, ChatGPT or another assistant, or use the [assistant built into Manage](https://veldhost.eu/docs/built-in-assistant), and it works on your hosting with your permissions. See [AI agents](https://veldhost.eu/docs/ai-agents).

## Plans

| Plan | Price | vCPU | Memory | Disk | Apps | Staging |
| --- | --- | --- | --- | --- | --- | --- |
| **Starter** | €5/month | 0.5 (burst) | 768 MB | 10 GB | 1 | Add-on |
| **Pro** | €15/month | 1 | 2 GB | 25 GB | 1 | Included |
| **Business** | from €79/month | dedicated | you size it | you size it | multiple | Included |

Yearly billing charges 10 months for 12.

[Billing and plans](https://veldhost.eu/docs/billing-and-plans) explains the free trial, add-ons, invoices and cancelling.

## Where it runs

- **In the EU.** Sites, databases, mail, DNS and backups run on servers we operate ourselves, rented from Hetzner in Germany (Falkenstein). Backups are copied every night to a second location in Germany (Nuremberg).
- **No US cloud in the path.** Your site, Manage and our nameservers are served from our own EU infrastructure, with no US cloud provider, CDN or DNS service in between.
- **Your data stays in the EU.** The one exception is one you choose: if you ask us to register a generic domain such as `.com`, your registrant details go to that registry, as the registry requires. And if you connect an AI assistant, what it reads goes to the AI provider you chose.
- **Separated from other customers.** Every site runs in its own container, with its own runtime, users and resource limits.
- **Who we are.** veldhost is the trade name of a Dutch sole proprietorship in Enschede, the Netherlands. Contracts are under Dutch law.

More detail, including the sub-processors and the data processing agreement, is in our [trust centre](https://veldhost.eu/trust) and on [Security at veldhost](https://veldhost.eu/docs/security-at-veldhost).

## What veldhost isn't

We would rather you know this before you sign up than after:

- **Not a domain shop.** You can check whether a name is free, but there is no checkout: you bring a domain you own, or ask us to register one for you ([Register a domain](https://veldhost.eu/docs/register-a-domain)).
- **No round-the-clock staffed support.** You reach people by email and the contact form. Monitoring and alerts run all the time; the [uptime and SLA](https://veldhost.eu/docs/uptime-and-sla) article says what each plan promises.
- **No automatic failover to another region.** Backups are copied to a second location so your site can be recovered, but traffic does not switch over to it by itself.
- **No single sign-on (SAML or OIDC).** Each team member has their own login, with roles and two-factor sign-in.
- **No ISO 27001 certificate or SOC 2 report.** The trust centre says what we do have, and what we don't.
- **A small company.** We say so plainly. Everything you put here can leave with you: files, databases, DNS zones and mail can be exported, and domains can be transferred away.

## Related

- [A tour of Manage](https://veldhost.eu/docs/tour-of-manage)
- [Create your first site](https://veldhost.eu/docs/create-your-first-site)
- [Moving your site or database to veldhost](https://veldhost.eu/docs/moving-to-veldhost)
- [Security at veldhost](https://veldhost.eu/docs/security-at-veldhost)