# Transfer a domain to veldhost

> You rarely need to: point your domain at us instead. If you want us as registrar, we move it on request.

Source: https://veldhost.eu/docs/transfer-a-domain-in

Last verified: 2026-11-12

A transfer moves who your domain is **registered** with. You do not need one to host with us: keep the domain at your registrar and point its DNS here, and everything (sites, DNS, email, certificates) works the same. [Move your DNS to veldhost](https://veldhost.eu/docs/move-your-dns-to-veldhost) shows how, and it is the quicker route.

Moving the registration itself to us is not self-serve. If you want it, we do it for you on request.

## Ask us to move a domain

1. At your current registrar, check that the domain can leave:
   - remove its transfer lock (some registrars call it "registrar lock");
   - get its authorisation code (also called EPP or auth code);
   - make sure it was not registered or moved recently: for many extensions, such as `.com`, the registry refuses a transfer for 60 days afterwards.
2. [Contact us](https://veldhost.eu/contact) with the domain name.
3. We tell you the price before you pay. As with a registration, the domain stays in your name: we need the owner's details, see [Verify the domain owner's details](https://veldhost.eu/docs/registrant-verification).

Your website and email keep working throughout. A transfer does not change where the domain points: we leave its DNS exactly as it is until you ask us to change it.

## Follow the move

While a move is in progress, the domain's page under [Domains](https://manage.veldhost.eu/portal/domains) says it is on its way to veldhost; press **See the move ›** for its progress page. That page shows three stages, and the middle one, **Your old registrar releases it**, is where a transfer spends its time. Some registrars approve in minutes; others let the registry's waiting period run out.

- Press **Check now** to ask the registry where it is up to. Checking often does no harm, and we email you when the domain lands.
- Nameservers can't be changed while a transfer is pending; the registry refuses it.
- If the move does not complete, the page says **Didn’t complete**. It is nearly always the authorisation code, a lock still on at the old registrar, or a registration or move that was too recent. Nothing has changed at your old registrar and your site is untouched. We retry or refund the charge: [contact us](https://veldhost.eu/contact).

Once it lands, renewal, nameservers and DNSSEC for the domain all live on its page. See [Renewals and auto-renew](https://veldhost.eu/docs/renew-a-domain).

## Related

- [Move your DNS to veldhost](https://veldhost.eu/docs/move-your-dns-to-veldhost)
- [Register a domain](https://veldhost.eu/docs/register-a-domain)
- [Transfer a domain away](https://veldhost.eu/docs/transfer-a-domain-out)