# Verify the domain owner's details

> Enter and verify the registrant: the real owner the registry holds on file for domains we register or move for you.

Source: https://veldhost.eu/docs/registrant-verification

Last verified: 2026-11-12

Every domain has a legal owner on record at its registry: the registrant. When we register or move a domain for you, the registrant is you (or your organisation), never us. Registries check that these details are real and reachable, so we collect them once, verify them once, and reuse them for every domain on your account. They are never used for marketing.

You only need this page if we register a domain for you or move one to us. A domain you keep at your own registrar has its owner details there.

## Before you start

- Changing the details takes the **Owner**, **Administrator** or **Developer** role. Everyone else on the account can read them; the page says so at the top. See [roles and permissions](https://veldhost.eu/docs/roles-and-permissions).
- An individual verifies their identity with Stripe Identity. A business gives an EU VAT number instead, which we check against the EU VIES register.

## Fill in and verify the details

1. Open [Registrant details](https://manage.veldhost.eu/portal/registrant). The page has no menu entry of its own; this link takes you there.
2. Under **Your details**, choose **Individual** or **Business / organisation**, then fill in the form. An individual needs **First name** and **Last name**; a business needs **Organisation name** and **VAT number**. **Email**, **Phone**, **Street address**, **City**, **Postal code** and **Country** are always required.
3. Tick the box confirming the details are accurate and that you accept the registry terms for the extensions you register, then press **Save registrant details**.
4. Confirm the email address: we send a link to it. Didn't get it? Press **Resend link** next to **Email confirmed**.
5. Finish the last check:
   - Individual: press **Verify now** next to **Identity verified (Stripe Identity)**. You verify on Stripe's page and come back here.
   - Business: under **Validate your VAT number**, press **Validate VAT now**. If VIES is down for a moment, try again a little later.

When every step is done, **Verification status** says your registrant is fully verified.

## Changing the details later

Keep the details accurate: the [Terms](https://veldhost.eu/terms) (section 6) require it, and "an inaccurate or unreachable registrant can have a domain suspended or deleted."

Edit the form and press **Save registrant details**. While the details stay verified, the change goes to the registry for your domains straight away. Some changes undo a check, and the registry is only updated once you redo it:

- A new email address needs confirming again.
- A new name, for an individual, needs identity verification again.
- A new organisation name, VAT number or country, for a business, needs the VAT check again.

> **Note:** Registries may also run their own checks on you directly. A domain can stay inactive until you complete them.

## Related

- [Register a domain](https://veldhost.eu/docs/register-a-domain)
- [Transfer a domain to veldhost](https://veldhost.eu/docs/transfer-a-domain-in)
- [Roles and permissions](https://veldhost.eu/docs/roles-and-permissions)