# Delete a site

> Permanently remove a site: what goes, what stays, and what happens to your bill.

Source: https://veldhost.eu/docs/delete-a-site

Last verified: 2026-11-12

Deleting a site removes it for good. There is no undo and no restore afterwards, so read what goes before you start.

## Before you start

- Only the account owner and administrators can delete a site. See [team roles](https://veldhost.eu/docs/roles-and-permissions).
- **Download a backup** of anything you might want later: open **Backups & Staging** and download a restore point ([Backups & one-click restore](https://veldhost.eu/docs/backups-and-restore)). Once the site is deleted, its restore points are no longer available in the portal.
- If the site has **File Storage**, copy off the files you need first: it is deleted with the site.

## What is deleted

- The site's files, its database and the server it runs on.
- Its staging copy, if it has one.
- Its restore points, as far as you are concerned: you can no longer see, restore or download them.
- Its preview address on our domain.
- Its **File Storage**, with the files on it.

## What happens to email

Mailboxes on the site's domain are archived, not deleted. They stop sending and receiving at once, but their mail is kept for a limited time. To get a mailbox back with its mail, create the same address again in this account before then, on another site or as an email-only domain ([Create an email address](https://veldhost.eu/docs/create-a-mailbox)).

## What stays

- **Your domain.** A domain you registered with us stays registered, and if we host its DNS, the zone and its records are left as they are. The domain just stops showing the site; point it somewhere else or [connect it to another site](https://veldhost.eu/docs/connect-your-domain).
- **Your account, team and other sites.** Nothing outside this site changes.
- **The audit log** records who deleted the site and when.

## What happens to your bill

The charges for this site stop straight away: its add-ons (such as File Storage, a staging copy or the longer backup history) and, if it was a site beyond what your plan includes, the extra-site charge.

Your plan itself keeps running, even if this was your only site. To stop paying altogether, cancel your subscription ([Billing and plans](https://veldhost.eu/docs/billing-and-plans)).

## Delete the site

> **Caution:** This permanently destroys the site's files and database, and its restore points go with it. It cannot be undone.

1. Open [Sites](https://manage.veldhost.eu/portal/sites) → your site → **Settings**, and scroll to **Delete this site**.
2. Press **Delete this site permanently**.
3. Type the site's name exactly as shown (its short name, for example `my-shop`) and confirm.

You are taken back to [Sites](https://manage.veldhost.eu/portal/sites) with "Your site … is being deleted, and billing for it has stopped." Its page closes at once, and the server is taken down in the background.

## Related

- [Backups & one-click restore](https://veldhost.eu/docs/backups-and-restore)
- [Billing and plans](https://veldhost.eu/docs/billing-and-plans)
- [Connect your own domain](https://veldhost.eu/docs/connect-your-domain)