# Billing, plans and domain renewals

> How plan changes, add-ons, renewals and cancellation work.

Source: https://veldhost.eu/docs/billing-and-plans

Everything about money lives in the portal under **Plans & billing** — no phone calls needed.

## Plans

Switching plans is instant; the buttons show the monthly difference before you click, and Stripe prorates the remainder of the current period on your next invoice. Invoices and cards are managed in the **billing portal** (link on the same page).

## Add-ons

Add-ons (extra sites, daily backups, mailboxes, storage) appear on the billing page with the exact site each one comes from, and a link to turn it off at the source. Removing the feature removes the charge from the next invoice.

## Domains

We don’t sell domains — yours stays at your own registrar and simply points at us, so its renewal is billed by them, not by us. If you asked us to register a name for you, it renews automatically (we email a receipt) unless you switch auto-renew off — then we remind you at 30 and 7 days, and the domain expires if you do nothing. You can transfer such a domain away any time: the Domains page unlocks it and shows the transfer code.

## Leaving

Cancel from the Billing page. Your data stays yours: download backups first, transfer your domain, and we tear down cleanly at period end.